Processing Time:
3-4 business days (Monday–Friday only).
Orders placed after 4 PM process next business day.
Weekends + holidays not included.
Shipping Time:
3-Day Shipping once processing is complete.
Total Delivery Time:
5-6 business days total
(3-4 business days processing + 3 business days shipping)
We process and ship out orders within 48 hours of payment Monday-Friday.
A tracking number will be emailed to you once your order has been shipped. You should receive your hair within 1-2 business days after you receive your tracking number. A signature is required for orders over $200
We are not responsible for lost, stolen, or damaged packages. In the event that your package is lost, stolen or damaged you will need to get in contact with USPS to file a claim. Our packages are insured by UPS , USPS , & FEDEX.